The point is that people are talking about small businesses online — even local car dealerships and small bike shops.
Small Businesses are Catching On to Reputation Management Slowly but surely, the idea of small business reputation management is taking hold. Proactive small business owners are learning to manage their reputation on review sites like Yelp. This is new territory for many small businesses, and traditional media occasionally picks up on the idea — sometimes reporting the good and sometimes the bad.
- Good: USA Today recently wrote about the impact of reviews on a small business’s online reputation.
- Bad:In the San Francisco area, some restaurants are learning reputation management the hard way: They’re having to give away free food or risk having their online reputation trashed.
Good or bad, I hope the message is clear for small business owners: It’s time to pay attention to what’s being said online about your company, your industry, and your products or services.aReputation can help you in this endeavor, please fill the inquiry form .